Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1–2 business days and arrive within 3–7 business days.

Where do you ship?

We currently ship across the United States. Tracking is provided on every order.

What is your return policy?

We accept returns within 30 days of delivery on unused items in original packaging. See our Returns & Refunds page for details.

How do I track my order?

You'll receive a tracking link by email once your order ships. You can also track everything in the Shop app.

How can I contact you?

Email us at support@decorgleam.com — we reply within 24 hours.